Microsoft Outlook Outage: What Happened?
Short summary:
Microsoft users experienced an outage on Monday that impacted Outlook and Teams. Microsoft is aware of the issue and is working on a fix, although recovery efforts are facing delays.
Microsoft experienced an outage on Monday affecting Outlook and Teams users, with issues reported starting at 8 a.m. ET and peaking around 12:30 p.m. ET. While the root cause remains unclear, Microsoft attributed the problem to a recent system change and is actively working on a fix, though recovery has faced delays. Coincidentally, the outage occurred on the same day Microsoft launched its AI-powered Recall feature for Windows Insiders, a tool that captures screen snapshots and could have contributed to the disruption.
Frustrated users voiced their complaints online, highlighting the inconvenience of losing access to essential productivity tools. However, some viewed the timing of the multi-hour outage on the Monday before Thanksgiving as less disruptive than usual. By the afternoon, reports of issues began to decline, indicating progress toward resolution.
Although Microsoft has not confirmed the exact cause of the outage, its response and efforts to restore service are ongoing. Updates will follow if necessary.